Terms of Service
Our terms and conditions
1. Acceptance of Terms
By accessing or using Elital’s services, you agree to be bound by these Terms of Service and all applicable laws and regulations.
2. User Accounts
You must maintain accurate, complete, and up-to-date account information. You are responsible for maintaining the security of your account and password.
3. Service Terms
Our platform connects clients with pre-vetted freelance professionals. We:
- Verify freelancer credentials and experience
- Facilitate communication between parties
- Process payments securely
- Provide dispute resolution assistance
4. Fees and Payments
All fees are clearly displayed before engagement. Payment terms include:
- Secure payment processing
- Clear fee structure
- Refund policies for eligible cases
- Payment protection guarantees
5. Intellectual Property
Users retain their intellectual property rights. However, you grant us permission to:
- Display your content on our platform
- Use feedback for service improvement
- Promote success stories (with permission)
6. Dispute Resolution
Any disputes will be resolved through:
- Direct communication between parties
- Platform mediation services
- Binding arbitration if necessary